Program Blinking or Freezing to Black Screen with Plugins in Win10

chami 2017-01-02 06:15:25 UTC #19

Thank you for this information! If Vista SP2 compatibility mode works for others, that would be a better option than XP SP3 mode.

Meleo 2017-01-02 06:29:23 UTC #20

Looks like the Windows Update was also uninstalled by joeroyhud. Funny, too, I had a "security update" for that very update overnight. Was hoping that would resolve it on its own. Actually, I tried all versions when I was trying to get things to run and still had the issue. BUt I was not able to find that update in my list of updates to remove it (just the security update today which I left in place)... but no worries here, I am already feeling at home in Tools

chami 2017-01-02 06:32:56 UTC #21

Thank you for posting your findings! I wonder what other variable is at play here. KB3206632 (13-Dec-2016) is installed on all my PCs but none of them have issues running 292.

Nic8458 2017-01-04 14:51:57 UTC #22

The topic is exactly what I was looking for. I have the same issue on Windows7 after using 292 for years and years (what a fantastic program!!!!), the system is installed since 2010. It got about 50 Updates on 14-Dec-2016. Can't recall wether the problems started on this day or before. Too many updates to uninstall one by one for a test.

No other program causes black screens.

Thought it's a problem with the graphic card and bought a new one. Downloaded new drivers. But get the same black screen over and over again, not predictable like others wrote. Sometimes I can work for an hour, sometimes the screen crashes every few seconds.

Uninstalled two self-written plugins (in use for years) from the Actions Bar and this seems to work so far, but it's a "dirty" little solution, as I need the plugins every day.

Bought HTML-Tools today and give it a try (already missing my good old 292

Nic8458 2017-01-04 15:28:25 UTC #23

Well, sadly no solution ... 20 minutes later - BANG. Here's my system information

sorry, it's in german language

chami 2017-01-04 16:24:09 UTC #24

Thank you for the details!

Have you also tried changing 292 shortcut's compatibility mode to Vista SP2 or XP SP3? From what I read on this thread so far, this seems to have worked in most cases. I say seems to have only because I haven't been able to confirm this myself (none of my PCs are showing this problem even with the latest Windows Updates).

Nic8458 2017-01-04 17:29:57 UTC #25

Yes, tried all compatibility modes. Funny thing, sometimes only HTML-Kit disappears from the screen without blackening both desktops, it's still in the windows taskbar, while the inializing HTML-Kit window appears, frozen though, until I click on the desktop symbol. By the way, I'm using two screens.

And it get's even more mysterious the longer I fiddle with the issue: After the crash I can use the win7 snipping tool (or may be others too) like an eraser and wipe other windows away. May be just the four of us catched a faddish virus?

chami 2017-01-04 18:20:06 UTC #26

Please make sure that 292 is in fact starting off the modified shortcut by directly clicking it. If 292 is pinned to the Windows taskbar, that may not bring it up in compatibility mode.

c_f_l 2017-01-06 16:19:46 UTC #27

Same issue here on Windows 7. Considering time it started, I also suspect possibly triggered by some Windows update, but we don't have above mentioned (Win 10 specific?) KB3206632 installed. Not affecting any other programs here (we don't have MS Office on this computer though). So far, running HTML-Kit 292 in compatibility mode for Vista SP2 with Disable Desktop Composition selected seems to fix issue. Suspect Win 7 compatibility mode with that disabled might work too, but haven't tested that config much yet. AMD Radeon Settings lists an available update, may try that later.

chami 2017-01-07 02:17:52 UTC #28

Thank you for sharing what worked for you!

Hopefully a clear pattern will emerge with more information. So far though, setting compatibility mode to either Vista SP2 (with Disable Desktop Composition on Windows 7) or XP SP3 seems to work.

Nic8458 2017-01-07 15:10:49 UTC #29

It doesn't work for me, but I use Tools now and don't care anymore. Slowly getting used to the new configurations. Never touch a running system, but when it stops running, things have to be changed. I almost hate to say that, but some tools are really much better than on 292. I miss the drag&drop upload though. Anyway, thanks a lot, Chami, for all your support and hard work, you did on both programs.

Meleo 2017-01-07 21:02:32 UTC #30

You came over to the dark side, too, Nic8458! Actually, never thought it possible to like a program more than 292, but Tools is awesome!

A bit overwhelming at first to learn all the new tricks, but so liberating once you do! Both programs are GREAT, but Tools is pretty darned incredible

AJ8MH 2017-01-09 13:32:06 UTC #31

Been having the "screen issue' for a couple weeks now on my Dell Win 7 desktop and Dell Win 7 laptop. I don't usually get a blank screen, but I do get some previous screen. Yesterday, I got a screen from Corel PaintShop Pro X8, which had been closed for 6 hours, but evidently still in memory someplace. Problem seems to go away the more time I hover/click on tools.

I'm not a pro user. Just like to update my home pages, and have been using 292 for years.

Thanks,
Joe

chami 2017-01-10 04:35:22 UTC #32

That's very kind of you! Thank you for being a friend of HTML-Kit

I'm sure you've figured this out already but even though the drag icon isn't there it's still possible to right click the destination folder and upload the current document. It'll then remember this, if you choose, for quick re-uploads with Ctrl+U.

chami 2017-01-10 05:16:47 UTC #33

I'm happy to hear Tools is working for you

HTML-Kit 292 will always have a special meaning for me because of the community around it and when it came about in personal terms. It wouldn't have been possible to properly implement many of the new things without a rewrite though, IMHO, so this is why HTML-Kit Tools looks different.

chami 2017-01-10 05:28:40 UTC #34

Interesting. Thank you for posting this!

If setting compatibility mode doesn't work for you, the next time this happens, I'd try clicking 292 icon on Windows taskbar to minimize it and then clicking again to restore. "View | Refresh" menu option may also help with updating the display.

AJ8MH 2017-01-10 16:55:19 UTC #35

Compatibility modes don't work for me. In fact, while experimenting with the modes, I lost the Action Bar icons. (The bar that's giving me the hover problem.) I could still select the sub menus, but no icons. I had to reload 292 to get them back.

I did notice if I wait 5 -30 seconds after the screen drops to blank or some previous screen, 292 will pop back up. Strange... Good luck with this one! Thanks for your help.

Joe

AJ8MH 2017-01-11 21:48:06 UTC #36

Bit the bullet and bought HTML-Kit. Not a big learning curve once I found out how to edit Tidy! Have it running on the laptop and desktop. Thanks for the years running 292.

Best wishes and thanks,
Joe

chami 2017-01-11 21:52:55 UTC #38

Thank you Joe! Please feel free to ping the forum or email if any questions come up.

dsergeant 2017-01-18 16:58:19 UTC #39

Just to say I am also suffering from this issue on HTMLKit 292, started 2 or 3 weeks ago so clearly related to a recent Windows 10 update. I do have Tools installed on this machine so may have to go back to that, but I always seem to return to 292 as it seems far more friendly and does everything I need.
Dave